Terms of service

OVERVIEW

This website is operated by **Alcantarex**. Throughout the site, the terms “we”, “us” and “our” refer to Alcantarex. Alcantarex offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our **Service** and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including additional terms and policies referenced here. These Terms of Service apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to these Terms of Service. If you do not agree, you may not access the website or use any services.

Any new features or tools added to the store will also be subject to these Terms of Service. We reserve the right to update or modify these Terms at any time by posting updates on this page. Your continued use of the website following any updates constitutes acceptance of those changes.

Our store is hosted on **Shopify Inc.**, which provides the e-commerce platform that allows us to sell our products and services to you.

---

# SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country or that you have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose. In using the Service, you must not violate any laws in your jurisdiction (including copyright laws).

You must not transmit viruses, malware, or any destructive code.

Violation of any of these Terms may result in immediate termination of your access to the Service.

---

# SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

Your content (excluding credit card information) may be transferred unencrypted across networks and adapted to technical requirements. Credit card information is always encrypted during transmission.

You agree not to reproduce, copy, sell, resell, or exploit any part of the Service or access to the website without written permission from us.

Headings in this agreement are included for convenience and will not affect these Terms.

---

# SECTION 3 - ACCURACY OF INFORMATION

We are not responsible if information on this website is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon without consulting more accurate or timely sources.

We reserve the right to modify website content at any time without obligation to update information.

---

# SECTION 4 - MODIFICATIONS TO SERVICE AND PRICES

Prices for our products may change without notice.

We reserve the right to modify or discontinue the Service (or any part of it) at any time without notice.

We shall not be liable for any modification, price change, suspension, or discontinuance of the Service.

---

# SECTION 5 - PRODUCTS OR SERVICES

Some products or services may be available exclusively online and may have limited quantities. These products are subject to return or exchange according to our **Return Policy**.

We strive to display product colors and images accurately, but we cannot guarantee that your device will display colors perfectly.

We reserve the right to limit the sale of products to any person, region, or jurisdiction.

All product descriptions and prices may change at any time without notice.

---

# SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order placed with us.

Restrictions may apply to orders placed using the same account, credit card, or billing address.

You agree to provide current, complete, and accurate purchase and account information for all orders made through our store.

For more details, please review our **Returns Policy**.

---

# SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools over which we have no control.

These tools are provided **“as is”** without warranties or guarantees. Your use of these tools is entirely at your own risk.

---

# SECTION 8 - THIRD-PARTY LINKS

Certain content, products, and services available through our Service may include materials from third parties.

We are not responsible for the content or accuracy of third-party websites and will not be liable for any damages related to their use.

---

# SECTION 9 - USER COMMENTS AND SUBMISSIONS

If you submit comments, ideas, suggestions, or other materials, you agree that we may use them without restriction.

We are not obligated to maintain comments in confidence, pay compensation, or respond to submissions.

We reserve the right to remove content that we determine to be unlawful, offensive, or in violation of these Terms.

---

# SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our **Privacy Policy**.

---

# SECTION 11 - ERRORS AND INACCURACIES

Occasionally there may be information on our site containing typographical errors or inaccuracies relating to product descriptions, pricing, promotions, shipping charges, or availability.

We reserve the right to correct errors and update information or cancel orders if necessary.

---

# SECTION 12 - PROHIBITED USES

You are prohibited from using the site:

• For unlawful purposes
• To violate laws or regulations
• To infringe intellectual property rights
• To harass or harm others
• To upload malicious software
• To collect personal information of others
• To spam, scrape, or phish
• To interfere with website security

Violation may result in termination of your access to the Service.

---

# SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of our service will be uninterrupted, secure, or error-free.

Your use of the service is at your own risk.

All products and services are provided **“as is”** without warranties of any kind.

To the maximum extent permitted by law, **Alcantarex** shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.

---

# SECTION 14 - INDEMNIFICATION

You agree to indemnify and hold harmless **Alcantarex**, its employees, partners, and affiliates from any claims or demands resulting from your violation of these Terms or applicable laws.

---

# SECTION 15 - SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will remain valid and enforceable.

---

# SECTION 16 - TERMINATION

These Terms remain effective unless terminated by either you or us.

We may terminate access to our Services at any time if you violate these Terms.

---

# SECTION 17 - ENTIRE AGREEMENT

These Terms of Service constitute the entire agreement between you and **Alcantarex** regarding your use of the website and Services.

---

# SECTION 18 - GOVERNING LAW

These Terms of Service shall be governed by and interpreted according to the laws of **Croatia**.

---

# SECTION 19 - CHANGES TO TERMS

We reserve the right to update or change these Terms at any time. Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

---

# SECTION 20 - CONTACT INFORMATION

If you have questions about these Terms of Service, please contact us:

Email: **[contact@alcantarex.com](mailto:contact@alcantarex.com)**

---

# DISCLAIMER: LIMITED LIABILITY

**Alcantarex** is not responsible for damage to devices (such as phones) while using our products. Although our products are designed to provide protection, we cannot guarantee protection against all drops, impacts, or accidents. This disclaimer applies to all products sold by Alcantarex.